Smart Support
When You Need It.
Get clear guidance for your Aeroswitch products, connectivity, warranty and everyday product questions from our support team.
Product Support
Product & usage guidance
Technical Help
Troubleshooting assistance
Warranty Guidance
Coverage & claim support
How Can We Help?
Choose the support you need.
Support Request
Tell us what you need help with.
Share the relevant product and issue details so the support team has the context needed to review your request.
Selected Support
Technical Support
Get help with connectivity, app control, scenes or device operation.
Warranty, replacement and service requests remain subject to applicable product terms and service availability.
Helpful Answers.
Better Support.
Find quick answers about support requests, product guidance, warranty assistance and the next steps for your Aeroswitch enquiry.
Keep your product name, serial number, purchase details and a short description of the issue ready where applicable.
A serial number is useful for product-specific, warranty and technical support, but you may still submit a general support request without one.
Yes. Select Installation Help and provide your city, product and setup requirement. Service availability may vary by location.
Warranty eligibility is verified against applicable product, purchase and warranty terms after your request is reviewed.
Protect for Longer
Ready to Extend Your Protection?
Verify your Aeroswitch product, check available plans and choose the protection period that works for you.